Wednesday, May 19, 2010

Ongoing issues with emails being forwarded to Xtra email accounts

If your emails are being forwarded to an Xtra email account, then it’s possible they are being delayed.

A few weeks ago some emails were taking 2-3 days to reach their destination and the problem was an issue between the hosting company and Xtra.

This has happened again today and the email log reads:

May 20 13:04:18 mlx1 postfix-outbound/smtp[20904]: 522AE1AB0030: to=, relay=mx2.tnz.mail.yahoo.com[124.108.96.67]:25, delay=1.3, delays=0.01/0/1.3/0, dsn=4.7.0, status=deferred (host mx2.tnz.mail.yahoo.com[124.108.96.67] refused to talk to me: 421 4.7.0 [TS02] Messages from 119.47.119.8 temporarily deferred due to user complaints - 4.16.56.1; see http://postmaster.yahoo.com/421-ts02.html)

The hosting company are investigating.

To overcome the problem we set up a POP3 mailbox so that Xtra was bypassed.

Thursday, May 13, 2010

Problems with invoice printing now fixed

The good people at Cashbook Complete (www.acclaim.co.nz) have just sent through an update for our accounting software to overcome the problem with the right-hand side of invoices being chopped off when printed from email programs.

A number of people have complained of this problem since Microsoft released an update for Explorer.

If you are looking for a well priced and simple accounting package, then have a look at Cashbook Complete. Cost is a one-off $240 incuding GST. The reason why we chose this program was because we could set up batch invoicing to reproduce the same invoices every month. No other accounting package could do this at the time.