Thursday, February 25, 2010

Problem with printing our invoices

Do you receive our invoices via email, and when printed, the right hand side is missing?

This problem is actually the result of a recent Microsoft Windows update, which affects the way Explorer produces printouts. Microsoft products such as Outlook, Outlook Express, etc. are all driven by Explorer - and it is the change to Explorer which results in a chopped off right-hand margin when printing HTML-based email. This will affect anyone who use Microsoft programs for email, and who have also received the applicable Windows update. The accounting software people are currently looking into this issue, but cannot give a time frame for a fix (if any). It may be something Microsoft corrects with another update.

1 comment:

  1. Hi BobT,I'm sorry you are experiencing such a troubling issue. Here is a link to my Printing Basics wiki. www.losangelestshirtprinting.com

    ReplyDelete